Dispatch
We process orders on business days, with a standard turnaround of 24 - 48 hours, excluding public holidays in Victoria and Queensland. If you purchase any of the products on a non-business day, we will process the order on the next business day.
Delivery times may vary, especially during peak periods at Christmas.
Shipping
We offer free standard shipping on all orders over AUD $99 to QLD, NSW, VIC & TAS. Shipping is free to WA & NT for orders over $399, otherwise shipping rate is calculated in checkout cart.
Express and international shipping options are available.
Important: Orders ship from two warehouses in Australia. Items in your orders may arrive separately.
Warehouse - Victoria
Direct Mail Corporation, 24 Jersey Drive, Epping, VIC 3076
Warehouse - Queensland
PO Box 5551, Manly Queensland 4179
Shipping Costs within Australia
| Rate | Condition | Shipping Speed | Price |
| Standard (*excl WA & NT) | A$0.00-A$98.99 | 2 to 8 Business Days | A$9.95 |
| Standard (*excl WA & NT) | A$99.00 and up | 2 to 8 business days | Free |
| *Shipping is free to WA & NT for orders over $399, otherwise shipping rate is calculated in checkout cart | |||
Shipping Costs Rest of World
|
Rate |
Condition |
Shipping Speed |
Price |
|
Standard International |
0kg–4.9kg |
6 to 27 business days |
A$45.00 |
|
Standard International |
5kg and up |
6 to 27 business days |
A$60.00 |